Thank you for using Positive Phill! We're here to help with any questions or issues you may have.
What to Include in Your Support Request
To help us assist you more efficiently, please include:
- Device Information: Type of device and operating system version
- App Version: The version of Positive Phill you're using
- Issue Description: A clear description of the problem or question
- Steps to Reproduce: If applicable, steps to reproduce the issue
Response Time
We aim to respond to all support inquiries within 2-3 business days.
Frequently Asked Questions
Is my data private?
Yes! All your data is stored locally on your device. We do not collect or transmit any personal information. See our Privacy Policy for more details.
Do I need an account?
No. Positive Phill works completely without user accounts or registration.
Does the app require internet?
No. The app works entirely offline after installation.
How do I backup my data?
Your data is stored locally on your device. Please use your device's built-in backup features to protect your data.
Resources
Important: If you are experiencing a mental health emergency, please contact:
- Emergency Services: 911 (US) or your local emergency number
- National Suicide Prevention Lifeline: 988 (US)
- Crisis Text Line: Text HOME to 741741 (US)
Positive Phill is not a substitute for professional mental health care.